TCOLE credentialing staff see which incoming records need a human first and why. Routine records route themselves; only the scored exceptions land in a queue.
Triage
Incoming records ranked for review. Every row carries a recommendation a reviewer accepts or overrides.
Packet completeness ranking
Measures whether all pre-employment items are present and internally consistent. Drivers: required documents attached, dates in valid sequence, background items checked, examinations present when required.
| Select | Packet completeness | Record | Recommended action | Assignee | Due |
|---|---|---|---|---|---|
92 Complete and consistent | Appointment - R. Salazar, PID 206883 TCOLE-L1-2026-04471 - Rockport Police Department, agency 091142 | Ready to approve | Dana Whitfield | 20722 days overdue | |
71 Mostly complete | Appointment - J. Carrillo, PID 214771 TCOLE-L1-2026-04502 - Bexar County Sheriff, agency 150100 | Prioritize for review | Marcus Reyes | 20716 days overdue | |
54 Material gaps | Appointment - T. Nguyen, PID 211904 TCOLE-L1-2026-04489 - Dallas Police Department, agency 113208 | Missing documents | Dana Whitfield | 20723 days overdue | |
38 Material gaps | Training roster - Basic Peace Officer course 1178 TCOLE-TR-2026-1178 - Central Texas Regional Academy | Send back for completeness | Rosa Iglesias | 20717 days overdue |
Recommendation only. A reviewer decides.