Built by Kaizen, not a live State of Texas system.
Texas DIR

Cross-agency oversight

Every agency below runs the same intake, review, approval, and audit engine. This is the statewide operating picture that shared infrastructure makes possible.

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Agencies on platform
3
Active submissions across all agencies
1,247
Average days to decision
11.3
down from 47 before platform
Statutory deadlines met
98.2%

Built once, used by every agency

Each row is one component of the shared workflow engine. Agencies configure it; they do not rebuild it.

ComponentTCOLESORMCSECTimes reused
Conditional intake form engineUsed by this agencyUsed by this agencyUsed by this agency3
Multi-stage approval routingUsed by this agencyUsed by this agencyUsed by this agency3
Document compliance checklistUsed by this agencyUsed by this agencyUsed by this agency3
Statutory SLA trackingUsed by this agencyUsed by this agencyUsed by this agency3
Immutable audit trailUsed by this agencyUsed by this agencyUsed by this agency3
Reviewer workbenchUsed by this agencyUsed by this agencyUsed by this agency3
Public status lookupUsed by this agencyUsed by this agencyUsed by this agency3
Agency-specific form schemas453-

7 shared components. 12 agency-specific form schemas. One platform.

Cross-agency workflow volume

Submissions processed per month, by agency.

Agencies on the platform

AgencyWorkflows liveActive submissionsAvg days to decisionOn-time rateStatus
Texas Commission on Law Enforcement
TCOLE
48929.198.7%Live
State Office of Risk Management
SORM
523114.297.1%Live
Commission on State Emergency Communications
CSEC
312416.896.4%Live

Spin up a new agency

Every workflow above reuses the same engine. Onboarding the next agency is a configuration, not a project - identity, brand, capabilities, and one first program.